Aladdin 88 Privacy Policy – Personal Data Protection for Malaysia Members

1 Personal Data We Collect

To provide a complete and secure Aladdin 88 platform experience, we need to collect certain categories of personal data from our members. Below is the full list of data we collect:

1.1 Registration & Identity Data

• Full name as shown on your MyKad or passport
• Date of birth and MyKad or passport number
• Email address and mobile number
• Current residential address in Malaysia
• Username and chosen password (stored in encrypted form)

1.2 Financial & Transaction Data

• Local Malaysian bank account numbers (Maybank, CIMB, Public Bank, and others)
• E-wallet account details (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay)
• Complete history of all deposits and withdrawals in MYR
• Betting history and gaming activity on the platform
• DuitNow and FPX details used for transactions

1.3 Technical & Usage Data

• Your IP address, web browser type, and device operating system
• Approximate location data based on IP address (state within Malaysia)
• Login and logout activity logs
• Pages visited and time spent on the platform
• Mobile device information including device type and operating system version

2 How We Collect Your Data

Aladdin 88 collects your personal data through several transparent and lawful methods:

• Registration Form: When you register a new account at Aladdin 88, you directly provide basic information such as your name, email, and phone number.
• KYC (Know Your Customer) Process: For identity verification and legal compliance, we require a copy of your MyKad, bank statement, or other supporting documents.
• Financial Transactions: Every time you make a deposit using Touch 'n Go eWallet, GrabPay, DuitNow, FPX, or any other payment method, our system automatically records the transaction details.
• Cookies & Tracking Technologies: Your browser receives cookies when you visit our platform. These cookies help us recognise you during subsequent sessions and enhance your user experience.
• Communications with Support Team: When you contact customer support via live chat, email, or WhatsApp, conversations may be recorded for training and quality assurance purposes.
• Automatically Collected Data: Our system automatically records technical information such as your IP address, device type, and platform activity each time you use our services.

3 Purpose of Personal Data Use

Aladdin 88 uses your personal data only for the following legitimate and necessary purposes:

• Account Management: Creating and managing your member account, including identity verification and secure login processes.
• Transaction Processing: All deposits and withdrawals in MYR (RM) are processed quickly and securely via local Malaysian payment methods.
• Legal Compliance: Meeting legal obligations under Malaysia's PDPA, including KYC requirements and anti-money laundering (AML) compliance.
• Platform Security: Detecting and preventing fraud, unauthorised access, account misuse, and any illegal activity on the Aladdin 88 platform.
• Service Improvement: Analysing usage patterns to improve your gaming experience, introduce new features, and ensure the platform runs smoothly.
• Service Communications: Sending you important notifications about your account, changes to our terms, or security information you need to be aware of.
• Marketing (With Consent): Sending promotional information, the latest bonuses, and special offers — only if you have opted in to receive them.
• Customer Support: Providing technical assistance and resolving any issues you report to our team.

4 Data Sharing with Third Parties

Aladdin 88 does not sell, rent, or share your personal data with third parties for marketing purposes. However, to operate the platform, we may need to share your data with the following selected parties:

4.1 Payment Processors

To process your MYR transactions, financial data must be shared with authorised payment processors including FPX gateway providers, Touch 'n Go eWallet, GrabPay, and Boost. All these parties comply with PCI-DSS and Malaysian PDPA security standards.

4.2 Legal Authorities

Aladdin 88 may be required by law to disclose personal data to Malaysian authorities such as the police, courts, or other enforcement agencies upon receipt of a court order or lawful request related to a criminal investigation.

4.3 Technology Service Providers

Hosting, cybersecurity, and analytics service providers who assist us in operating the platform on a technical level may have limited access to certain data strictly within the scope of their duties. All such providers are bound by strict confidentiality agreements.

5 Data Security

Protecting your personal data is Aladdin 88's top priority. We implement multiple layers of security to keep your data safe at all times:

• 256-bit SSL/TLS Encryption: All data communications between your device and our servers are encrypted using the latest SSL/TLS protocols.
• Database Encryption: Sensitive data such as financial information and verification documents are stored in AES-256 encrypted format.
• Two-Factor Authentication (2FA): Members are encouraged to enable 2FA for an added layer of security on their account.
• 24/7 Monitoring: Our security systems monitor platform activity around the clock to detect any suspicious activity or intrusion attempts.
• Internal Access Controls: Only staff with explicit authorisation may access member personal data, and all access is logged in detail.
• Regular Security Audits: We conduct regular independent security audits and penetration testing to ensure our systems remain robust at all times.

6 Cookies & Tracking Technologies

Aladdin 88 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login session management and security. These cookies cannot be disabled.
• Performance Cookies: Helps us understand how members use the platform — which pages are most visited, slow load times, and so on — so we can make meaningful improvements.
• Functional Cookies: Remembering your preferences such as language (Bahasa Melayu), region (Malaysia), and display settings so you do not need to reconfigure them each time you log in.
• Analytics Cookies: We use analytics tools to understand platform usage patterns on an aggregated and anonymised basis for service improvement purposes.

You can manage your cookie settings through your web browser. Please note that disabling essential cookies may affect the functionality of the Aladdin 88 platform.

7 Data Retention & Deletion

Aladdin 88 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by Malaysian law:

• Active Account Data: Retained for as long as your account remains active and you continue using the Aladdin 88 platform.
• Data After Account Closure: Financial transaction records and KYC information are retained for a minimum of 7 years after account closure, in accordance with Malaysian legal requirements on financial records and anti-money laundering.
• Technical Logs: Technical activity logs are retained for a maximum of 12 months before being automatically deleted.
• Marketing Data: If you withdraw your marketing consent, your information will be removed from our marketing list within 30 days.

Once the retention period expires, your data will be securely deleted or anonymised using industry-standard methods.

8 Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by Aladdin 88:

To exercise any of the rights above, please contact our privacy team at privacy@aladdin88.click. We will respond to your request within 14 business days.

9 Children's Data Protection

The Aladdin 88 platform is strictly for individuals aged 18 years of age and above. We do not knowingly collect, process, or store any personal data from individuals who are underage.

If we find that personal data belonging to a child or minor has been collected without proper age verification, we will take the following steps immediately:

• Immediately suspending the associated account
• Deleting all related personal data within 48 hours
• Reporting the matter to the relevant authorities where required

If you suspect that a minor has accessed or registered on our platform, please contact us immediately at support@aladdin88.click.

10 Changes to This Privacy Policy

Aladdin 88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or service improvements.

• Members will be notified of any material changes via email or in-platform notification at least 14 days before the changes take effect.
• The "Last Updated" date at the top of this page will always reflect the date of the most recent changes.
• Your continued use of the Aladdin 88 platform after any changes take effect will be considered your acceptance of the updated Privacy Policy.
• If you disagree with any changes made, you have the right to close your account and request data deletion before the changes take effect.

11 Contact Our Privacy Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact Aladdin 88's Data Protection Officer through the following channels:

For formal complaints regarding personal data protection in Malaysia, you may also contact the Department of Personal Data Protection (JPDP) Malaysia through their official website.